★★★★★250K+ Containers Unloaded
Increase Receiving Throughput With Faster, More Reliable Freight Unloading
Our trained lumper crews unload trailers and containers, palletize and sort to spec, wrap with ILS Inc provided film, and stage for receiving, all backed by our guarantees.
On Time Guarantee
If our crew arrives 30 min late, your work is free
SLA Fill Guarantee
If we miss an SLA, you’ll receive a $100-$375 credit
Pricing Guarantee
Know exactly what you’re paying with a flat rate
Satisfaction Guarantee
If you’re not happy with our work, we’ll fix it for free
Join Operators Receiving More Freight With Reliable, Managed Unloading Crews
★★★★★
“We have been using ILS Inc. for years to assist in helping unload our containers. Jose's team has always been prompt and efficient which has allowed us to turn containers around faster and reduce cost on the time containers sit at our facility. Thank you!”
K
Kirsten Tappan
★★★★★
“At 3PL Global, keeping our dock operations running smoothly and efficiently is critical to our business. Their crew is fast, hardworking, and careful when handling complex, mixed-item container receipts. ILS Inc. lives up to their slogan of removing operational risk from the dock”
Hugo Morales
90 min
average unload time for a standard floor-loaded trailer
100% in-house crews, managed and trained by us
“Their team has become an extension of our own, and we truly value the trust, collaboration, and mutual respect that have developed over 10+ years”
Ruban Veera
Companies That Trust Us
Slow Unloading Costs More Than You Think, Yet It’s Still Treated as “Normal”
Slow crews, labor gaps, and inconsistent unloading limit freight capacity, tie up dock doors, and increase penalties.
Slow Unloads + Dock Delays
When unloading falls behind, trailers stay at the dock longer, incoming freight backs up, and the rest of receiving slows down.
Longer Dock Time
Less room for incoming freight
Limited Receiving Capacity
The longer each trailer takes to unload, the fewer loads your facility can process each shift, limiting how much freight you can receive.
Fewer Loads Received
Lower daily throughput
More Labor to Manage Daily
No-shows and inconsistent crews leave your team supervising labor and spending time on unloading instead of higher-value work.
More Wasted Time
More pressure on internal team
Detention Charges + Missed SLAs
Slow unloads keep drivers waiting and put SLA windows at risk, turning dock delays into avoidable penalties and added costs.
$75–$150/hour
Typical driver detention exposure
Most operators accept these costs because a “cheaper” lumper rate looks better on paper. But these add up fast and can affect your entire operation. ILS Inc. removes ALL risk from your dock guaranteed, with on-time crews, predictable pricing, and high-quality work.
4 Ironclad Guarantees to Help You Avoid Penalties, Keep Costs Predictable, and Give You Peace of Mind
01
On time guaranteed, or we work for free
If our crew arrives 30+ minutes late, your ready-to-work load is FREE.
30+ Minutes Late = $0
02
We guarantee 100% SLA coverage
If we miss an SLA, you automatically receive a $100-$375 credit on your invoice.
Missed SLA = $100-$375 Credit
100%SLA Fill Rate
03
Guaranteed price upfront, no hidden fees
You’ll know exactly what you’re paying with a flat rate, so there’s no surprises.
Rate Locked Upfront
04
Satisfaction guaranteed, or we fix it for free
If the work doesn’t meet your standard, we’ll send a crew back to make it right for free.
Not Right = Redone Free
Increase Inbound Volume Capacity Without Adding More Labor to Manage
Handle more inbound freight without managing more labor. ILS Inc. crews increase capacity while you focus on operations.
We Handle The Entire Unloading Process for Complete Peace of Mind
From unloading and palletizing to wrapping and staging, ILS Inc. manages the entire process so your team has less to coordinate and your inbound operation keeps moving.
We Provide Consumables So Your Team Has One Less Thing to Manage
ILS Inc. brings the consumables needed to unload and wrap your freight, so your team doesn’t have to stock, stage, or worry about them.
Frequently Asked Questions
Our crews unload trailers and containers, palletize and sort freight to your specifications, wrap pallets with ILS Inc. provided film, and stage everything for receiving.
Palletized, floor-loaded, mixed SKU’s, hazmat-adjacent; if it’s on a trailer or in a container, our crews are trained to handle it and sort it to your spec.
Fast enough that your dock doesn’t become the bottleneck. Crew size flexes to the load so turn times stay consistent, not dependent on who showed up that day.
Yes. High volume is where we’re built to perform. We scale crew size to match your throughput instead of making you wait on a fixed headcount.
No. Brief us once and the crew runs independently. If anything’s off, our Satisfaction Guarantee means we fix it for free; nothing for you to police.
ILS Inc. brings the consumables needed to unload and wrap your freight, so your team doesn’t have to stock, stage, or worry about them.
Flat rate, quoted upfront. Our Pricing Guarantee means you know exactly what you’re paying before the crew ever shows up. No surprise charges after the fact.
You don’t pay for it. If we’re more than 30 minutes late, that work is free under our On-Time Guarantee.
Yes, this is exactly what our SLA Fill Guarantee protects. Miss the SLA, you get $100-$375 credit automatically. Detention risk becomes our problem, not yours.
Southern California is our home base and where most of our crews operate day-to-day, but we do travel to other states based on client needs. If you’ve got a facility outside SoCal, ask us; we likely can still cover it.
Get the Unloading Support You Need to Increase Capacity and Take Pressure Off Your Team
Add unloading capacity without adding labor or oversight. ILS Inc. crews keep freight moving, helping you handle more volume with less strain.
Get reliable freight handling backed by real guarantees. Reach out to ILS Inc. today to discuss your operation, volume, and current labor needs.
Address:
10722 Arrow Route Ste 616,
Rancho Cucamonga, CA 91730 United States
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Get reliable freight handling backed by real guarantees. Reach out to ILS Inc. today to discuss your operation, volume, and current labor needs.
Follow Us
Address:
10722 Arrow Route Ste 616,
Rancho Cucamonga, CA 91730 United States