★★★★★250K+ Containers Unloaded
Get Guaranteed On-Time Crews, 100% SLA Protection, Fixed Pricing, and Lumper Work Done Right Or It’s Free
Reliable lumper services so you can increase throughput, reduce operational friction, and keep your team focused on higher-value work.
On Time Guarantee
If our crew arrives 30 min late, your work is free
SLA Fill Guarantee
If we miss an SLA, you’ll receive a $100-$375 credit
Pricing Guarantee
Know exactly what you’re paying with a flat rate
Satisfaction Guarantee
If you’re not happy with our work, we’ll fix it for free
Most Operators Absorb These Costs Every Day and Treat Them as “Normal”
From no-shows to hidden fees, unreliable labor hurts your time, margins, and customer relationships, yet most operators accept it as standard when it doesn’t have to be.
Labor No-Shows + Delays
Late or missing crews slow unloads, back up freight, and can lead to missed SLAs, detention charges, costly penalties, and damaged customer trust.
$125-$300/day
PER container in SLA penalties
Limited Throughput and Capacity
Slow or inconsistent labor limits how much freight you can receive, process, and ship each day, restricting capacity and leaving revenue on the table.
Less Freight Moved
Less freight and revenue captured
Surprise Charges + Hidden Fees
Variable rates, overtime, and unexpected add-ons make your true cost per load difficult to predict and even harder to control.
Unpredictable Costs
Variable costs erodes your margins
Workers’ Comp Exposure
Keeping labor in-house leaves your operation responsible for workplace injuries, claims, rising premiums, and long-term workers’ comp exposure.
Higher Premiums
More risk and cost over time
THERE’S A BETTER WAY
Most operators think the issues above are a normal cost of doing business and that it’s simply how the industry works...
And if you’re using a “cheaper” lumper service, you may put up with late crews, missed SLAs, and fees because you think the lower rate makes up for it.
But once you add up all the penalties, lost throughput, and time, that cheaper rate may not be saving you much at all...
We’ve seen it first-hand, seeing late crews, no-shows, and poor-quality work leave operators dealing with the fallout.
And after seeing that happen over and over, we knew there had to be a better way to do this.
So we asked ourselves. What if you didn’t have to accept any tradeoff?
What if you could get crews that are on time, on budget, and get quality work GUARANTEED with all the risk removed? That’s what we did at ILS Inc.
Founders
4 Ironclad Guarantees to Help You Avoid Penalties, Keep Costs Predictable, and Give You Peace of Mind
01
On time guaranteed, or we work for free
If our crew arrives 30+ minutes late, your ready-to-work load is FREE.
30+ Minutes Late = $0
02
We guarantee 100% SLA coverage
If we miss an SLA, you automatically receive a $100-$375 credit on your invoice.
Missed SLA = $100-$375 Credit
100%SLA Fill Rate
03
Guaranteed price upfront, no hidden fees
You’ll know exactly what you’re paying with a flat rate, so there’s no surprises.
Rate Locked Upfront
04
Satisfaction guaranteed, or we fix it for free
If the work doesn’t meet your standard, we’ll send a crew back to make it right for free.
Not Right = Redone Free
Companies That Trust Us
On-Demand Lumping Services Built for Any Operation, at Any Volume
Whether you’re a 3PL, warehouse, or distribution center handling 20 containers a week or even thousands, ILS Inc. has the crews and services to match your needs.
Trailer and Container Loading
We load outbound freight safely and efficiently, following your specifications so every trailer or container is ready to ship on schedule.
Trailer and Container Unloading
We unload, palletize, wrap, and stage inbound freight to your specifications so product moves through receiving without unnecessary delays.
Cross-Dock and Same-Day
We move freight directly from inbound to outbound with minimal storage time, helping you handle urgent transfers and keep time-sensitive shipments moving.
We move freight from inbound to outbound with minimal storage, keeping time-sensitive shipments moving.
Helping Operations of All Sizes Increase Throughput With Fewer Delays
How We Helped Wayfair Increase Inbound Throughput From 80,000 to 200,000 Units Per Week
We helped Wayfair dramatically increase inbound capacity with a leaner crew and faster, more efficient freight handling.
150%
increase in inbound throughput
32%
faster average unload times
Our Family-Owned Company Treats Your Operation Like It’s Our Own
As a family-run company, we stay close to every operation we serve. You get hands-on oversight, consistent communication, and a team that takes personal responsibility for showing up, doing the work right, and protecting your freight.
As a family-run company, we provide hands-on oversight, clear communication, and a team that takes responsibility for your freight.
Get Reliable, Presentable Crews That Respect Your Time, Freight, & Deadlines
Unlike providers that send whoever’s available, ILS Inc. crews are hired, trained, and managed in-house to follow your standards and handle freight with care.
Protect Your Margins With One Clear Upfront Price And No Hidden Fees
Other providers add charges for weight, case count, SKUs, or load complexity. With ILS Inc. your rate is set upfront, so you know the cost before we start.
Sample Quote
53' Floor-Loaded Trailer UnloadIncluded
Freight Sorting & Pallet BuildIncluded
Crew & On-Site SupervisionIncluded
Volume discounts available
Join Operators Replacing Labor Headaches With Guaranteed Peace of Mind
★★★★★
“At 3PL Global, keeping our dock operations running smoothly and efficiently is critical to our business. Their crew is fast, hardworking, and careful when handling complex, mixed-item container receipts. ILS Inc. lives up to their slogan of removing operational risk from the dock”
Hugo Morales
★★★★★
Working with and having the support from ILS Inc. has been greatly valued. They always support when requested for help and work with us when things aren’t as optimal as they should be. Having their help has made one of the harder contracts I deal with much more manageable”
Nicholas Reyna
90 min
average unload time for a standard floor-loaded trailer
100% in-house crews, managed and trained by us
“Their team has become an extension of our own, and we truly value the trust, collaboration, and mutual respect that have developed over 10+ years”
Ruban Veera
Frequently Asked Questions
ILS Inc. provides complete loading, unloading, and freight handling services for 3PLs, warehouses, and distribution centers. Our crews handle palletized and floor-loaded trailers, containers, outbound load-outs, refrigerated and frozen freight, sorting, palletizing, cross-docking, and rush or same-day requests. Whether you need ongoing support or extra labor for a busy shift, we can scale the crew around your volume and freight requirements.
Same-day and rush requests are something our crews are built to handle. Tell us your volume and timeline and we’ll get a crew schedueled without the back-and-forth.
You don’t pay for it. Under our On-Time Guarantee, if our crew is more than 30 minutes late, that work is free.
Pricing depends on your service tier- Spot Rate, Flex or Strategic Partnership, which is based on the volume you run with us. Whichever tier you qualify for, our Pricing Guarantee means you know exactly what you’re paying upfront. No hidden charges.
If your current labor isn’t working, we integrate gradually, building trust on your dock instead of streamrolling your existing team. The goal: your dock runs itself, risk-free, without needing to be managed.
We do. Our crews run independently once briefed and if anything’s off, our Satisfaction Guarantee means we fix it for free. Nothing for your team to supervise.
Palletized and floor-loaded trailers/containers, refrigerated and frozen freight, cross-docking and rush same-day jobs. Our crews are trained across freight types, not just one lane.
This is exactly what our guarantee stack is built for. On-Time Guarantee eliminates no-show risk, SLA Fill Guarantee covers detention exposure with a $100-$375 credit if we miss one and Pricing Guarantee keeps investments predictable so the risks you’re used to absorbing become our responsibility instead.
Southern California is our home base and where most our crews operate day to day, but we do travel to other states based on client needs.
Fill out our qualifying questions and our team will reach out directly to get your crew scheduled. No long on-boarding, just a quick fit check so we match you to the right service level and get moving fast.
Get a Lumper Crew You Can Rely On Today and Stop Letting No-Shows or Delays Hold Your Operation Back
ILS Inc. provides on-demand lumper crews with confirmed arrival, per-load pricing, and an On-Time or It’s Free guarantee.
Get reliable freight handling backed by real guarantees. Reach out to ILS Inc. today to discuss your operation, volume, and current labor needs.
Address:
10722 Arrow Route Ste 616,
Rancho Cucamonga, CA 91730 United States
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Get reliable freight handling backed by real guarantees. Reach out to ILS Inc. today to discuss your operation, volume, and current labor needs.
Follow Us
Address:
10722 Arrow Route Ste 616,
Rancho Cucamonga, CA 91730 United States