A Family-Run Team That Treats Your Operation Like It’s Our Own

As a family-run company, we stay close to every operation we serve, with hands-on oversight and a team that takes responsibility for getting the job done right.

25+

years of experience

100%

SLA Compliance

250k

total trucks unloaded /yr

100%

on-time crew arrival rate

HOW IT STARTED

For over two decades, we’ve worked inside the same warehouses and DCs our clients operate every day.

Over the years, we spoke with operators dealing with late crews, no-shows, inconsistent work, missed SLAs, and unexpected costs.

What stood out was how many had come to accept those problems as simply the standard of the industry.

They assumed unreliable labor was part of the job. That cheaper rates meant accepting more headaches.

We were tired of seeing the same problems treated as normal, and didn’t think that should be the standard.

So we built ILS Inc. to do things differently.

We made it our mission to remove risk from your dock. That means showing up on time, protecting your SLA windows, locking in pricing, and fixing work for free if it’s not done well.

We GUARANTEE all of this or you don’t pay.

Founders

The Problems The Industry Has Learned to Accept as “Normal” for Lumper Services

20%-60%

Annual average warehouse labor turnover rate

“Always been prompt and efficient which has allowed us to turn containers around faster and reduce cost on the time containers sit at our facility.”

K Kirsten Tappan

$125–$300 / day

Potential SLA penalties after a missed 24-hour container window

$75–$150 / hr

Typical driver detention costs when freight sits waiting at the dock

Four beliefs that guide our team, operations, and business

We manage our own crews

We believe in helping people

We handle the staffing, leadership, training, and day-to-day oversight so your team has less to manage.

We take responsibility for the outcome

We under promise and overdeliver

We own the work from start to finish and take action quickly if something needs to be corrected.

We stay close to the operation

Full transparency every step of the way

We stay involved with every account to maintain consistent service, communication, and quality across every shift.

We stay involved to ensure consistent service, communication, and quality every shift.

We back our work with guarantees

We hold ourselves accountable

We put clear guarantees behind our service so more of the risk and responsibility stays with us.

Meet our leadership team

Jose Sanchez

Co-Founder

Karla Sanchez

Co-Founder

Elliot Sanchez

VP of Finance

Jose Sanchez Jr.

Chief Operating Officer

On-Demand Lumping Services Built for Any Operation, at Any Volume

Whether you’re a 3PL, warehouse, or distribution center handling 20 containers a week or even thousands, ILS Inc. has the crews and services to match your needs.